Terms of Service

1. Services overview

Sosa Practice Partners provides administrative support services for medical practices, including credentialing, billing, and related consulting. Services may be provided via phone, email, video conference, SMS, and online platforms.

2. Client responsibilities

Clients agree to:

• Provide accurate and up-to-date information required to perform our services.
• Respond in a timely manner to documentation or action requests.
• Use services for lawful business purposes only.
• Maintain the confidentiality of shared login credentials or private materials.

3. Payment terms

Payment for services is governed by individual service agreements. Unless otherwise specified:

• Invoices are due upon receipt or within the terms stated.
• Late payments may result in delayed service delivery or additional fees.
• Credentialing and billing work may be paused if payments are not current.

4. SMS terms of service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Sosa Practice Partners LLC. These may include:

• Appointment reminders.
• Credentialing or billing updates.
• Service alerts or onboarding coordination.

Message frequency may vary. Message and data rates may apply.

• To opt out, text STOP.
• For assistance, text HELP or visit https://sosapartners.com.
• View our Privacy Policy.
• View our Terms of Service.

SMS consent is not shared with third parties or affiliates.

5. Website and content use

All content on our website, including text, graphics, branding, and related materials, is the property of Sosa Practice Partners and may not be copied or redistributed without written permission. Website use must comply with applicable laws and must not interfere with the functioning of the site.

6. Confidentiality and HIPAA

We respect the confidentiality of your business and client data. Where applicable, HIPAA-conscious practices are followed. Clients are responsible for ensuring their own privacy obligations are met when sharing data with us.

7. Termination of services

Either party may terminate services with written notice per the terms of the signed service agreement. Sosa Practice Partners reserves the right to discontinue service to clients who violate these Terms or fail to meet payment obligations.

8. Limitation of liability

While we strive for accuracy and timely delivery, Sosa Practice Partners is not liable for incidental or consequential damages arising from delays, errors, or interruptions beyond our control. Liability is limited to fees paid for the specific service or services in question.

9. Modifications to terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of those changes. The most current version will always be available at https://sosapartners.com/terms.

10. Contact information